Caitlin Flint
Executive Design Leadership
Scaling multi-disciplinary design teams to meet customer demand and business growth in a landscape being remade by AI
Professional Highlights
Director of Design, Mailchimp
Mailchimp SMS: Delivering outsized customer value with omnichannel marketing experiences
Revamped an in-development SMS solution to prioritize end-to-end customer benefit, launching in three markets to grow SMS revenue to $7M in 6 months
Director of Design, Mailchimp
Mailchimp pop-up forms: Fueling small business growth by helping customers know and grow their audience
Guided the post-acquisition integration of Amped.io’s team and capabilities, designing strategies for driving new customer growth while successfully migrating 71% of customers to the Mailchimp ecosystem.
Director of Design, Turbotax
Reimagining Turbotax’s Premium tax-filing experience, with the best of AI and human expertise
Guided the growth and development of 20+ multi-disciplinary designers, shaping the evolution of the brand’s core products and new digital experiences to generate more than 22% revenue growth across Investor and Self-Employed customer segments.
Over 16 years designing innovative solutions with emerging technology, and 8+ years as a senior leader for award winning people and products customers love
Caitlin Flint is a dynamic design leader with proven success scaling multi-disciplinary UX and research organizations championing the customer experience throughout all stages of product development. She has a history of unifying fragmented platforms and solutions into comprehensive, modern product ecosystems, promoting a culture of iteration and impact to improve activation, engagement,
and expansion.
About
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